Susan Walker, BACP

Susan Walker is a counsellor with BACP accreditation and 25 years of experience in the UK. She focuses on helping people who feel overwhelmed by stress, anxiety or low mood. She also supports those facing relationship difficulties, grief, addiction concerns and life changes. Her style is calm and down-to-earth, aimed at making conversations clear and manageable.

Susan works with everyday patterns of thinking and habits to help people make small, steady changes. She adapts sessions to each person's needs and prefers practical steps alongside talking. That can include noticing unhelpful thoughts, trying new ways of responding, and learning simple coping skills that fit daily life.

Her background spans long-term counselling and shorter, goal-focused work. Susan draws on several approaches such as cognitive behavioural methods, acceptance and commitment ideas, client-centred ways of working, dialectical behaviour strategies and hypnotherapy tools. She explains options and helps people choose what might suit them best.

Susan aims to treat everyone with respect and sensitivity. She listens without judgement and works at a pace the client finds comfortable. The process begins by shaping a plan together and checking progress as change happens.

If someone wants to start, they use the site’s Start Therapy button, complete a short matching questionnaire, and schedule sessions according to the therapist’s availability. The service uses a subscription model that can be cancelled at any time.

Therapeutic approaches and how they fit online

Susan uses cognitive behavioural therapy and acceptance and commitment ideas alongside client-centred work to help people. Cognitive behavioural therapy focuses on spotting and changing unhelpful thoughts and habits, which can help with anxiety, low mood and everyday stress. Acceptance and commitment therapy helps people clarify personal values and take actions that match those values, useful for motivation, avoidance and long-term change. Client-centred work creates a supportive space where the person leads the conversation and feels listened to.

Finding the right approach is part of the work. Susan will talk through options and try different ways of working to see what feels most helpful. She aims to make this a collaborative process, shaping sessions around the client’s goals and preferences as they go.

The biography does not specify session formats, so please confirm available online options before booking. Online work can make it easier to fit therapy into a busy day, reduce travel, or allow shorter check-ins when time is limited. It can also make it simpler to continue therapy when life gets hectic. Registered or accredited professionals can adapt exercises and pacing to suit remote meetings, and Susan will help decide what works best for each person.