Shannon Madden, LPC

Shannon Madden is a Licensed Professional Counselor (LPC) with 26 years in mental health work. She trained at the University of Phoenix and Northern Arizona University and has a long history in crisis response and program leadership. Shannon combines practical tools with straightforward conversation to help people manage stress and difficult emotions.

She often begins by looking at thoughts and everyday habits that shape feelings and behavior. Shannon uses worksheets and clear explanations to uncover the beliefs that make problems stick. She also draws on basic neurobiology to show how small changes in routine can speed up progress.

Her background includes years as a crisis counselor for fire and emergency services and roles supporting first responders and military personnel. That work led to leadership positions focused on psychological health and intake for behavioral health services. These roles shaped her focus on trauma, grief, and coping with big life changes.

In sessions she mixes practical skill-building with an open, down-to-earth style. Humor and straightforward feedback are common early on to help people feel comfortable. She tailors tools from several approaches to fit the issue at hand, whether anxiety, depression, or caregiver stress.

Shannon helps people address sleep problems, anger, relationship and family-of-origin issues, chronic illness stress, and compassion fatigue. She also supports those coping with abandonment, divorce, and career transitions. Her work centers on helping clients rewrite habits and thoughts that get in the way of daily life.

How Shannon’s approaches translate to online therapy

Shannon blends Client-Centered Therapy and Cognitive Behavioral Therapy to help people understand and change unhelpful thoughts. Client-Centered Therapy focuses on listening and creating space for the person to lead sessions, which can help people feel heard and respected. Cognitive Behavioral Therapy uses practical exercises and worksheets to identify thought patterns and build new habits, which can be useful for anxiety, depression, and sleep issues.

Finding the right approach is a shared process. She will work with each person to decide which methods fit their needs and goals. That collaborative step helps shape whether sessions emphasize skills work, emotional processing, or a mix of both.

If you are considering online therapy, confirm current session options before booking since formats are not specified here. Online sessions can make it easier to fit therapy into daily life by removing travel time and allowing appointments during a lunch break or between commitments. Some formats also let people have shorter check-ins when schedules are tight or avoid video when bandwidth is limited. Shannon uses her clinical approaches to adapt exercises and worksheets so they work in a remote setting when that format is chosen.