Fay Wancke, BACP

Fay Wancke is a counsellor who uses a client-centred approach to help people understand their thoughts and everyday habits. She works with adults facing stress, anxiety, low mood, and problems with self-esteem and motivation. Fay believes people carry strengths they can draw on during difficult times, and she aims to offer steady support while those strengths are reclaimed.

Fay has three years of professional experience working in the United Kingdom and is a member of the BACP, the British Association for Counselling and Psychotherapy. Her practice includes support for relationship difficulties, grief and loss, and a range of related concerns such as communication problems, commitment issues and coping after separation.

She also addresses issues linked to identity and attachment, including adoption and foster care histories, abandonment, and avoidant personality patterns. Fay works with people affected by physical health challenges too, including chronic illness, disability and cancer-related distress. Practical everyday struggles like caregiver stress and body image are within her scope.

In sessions she encourages people to lead the pace and to speak about what matters to them. The client-centred method focuses on listening, reflecting, and helping clients make changes that fit their life. This includes looking at habitual thoughts and routines that keep problems going, and trying small, manageable shifts.

Fay asks people to choose the Start Therapy button and complete a short matching questionnaire to begin. Scheduling is then done according to her availability and the subscription model used for sessions.

How client-centred work adapts to online therapy

Fay primarily uses a client-centred approach, which is based on attentive listening and reflecting back what the person says. This approach helps people who are trying to understand their thoughts and everyday habits, manage anxiety or work through grief by making the therapeutic space feel accepting and paced by the client.

In practice Fay focuses on creating an environment where people can speak openly about what matters to them. Together they identify patterns in thinking and routine that keep problems repeating, and then try small changes that suit the person's life. Deciding which way of working to use is collaborative and happens as sessions progress, so the approach can shift to match goals and preferences.

If you are considering online therapy, check the session formats available before booking since no specific formats are listed here. Online sessions can make it easier to fit counselling into a busy day, reduce travel time and allow shorter check-ins when needed. They can also make it simpler to keep therapy going if work or family commitments change. Registered or accredited professionals and therapists often discuss practical arrangements such as session length and frequency so they fit with day-to-day life.